The Recall Desk
HighNHTSA·24V316000·Announced 2024-05-06

2024 Mercedes-Benz eSprinter Brake Control Software Defect Recall

Daimler Vans USA is recalling certain 2024 Mercedes-Benz eSprinter vehicles due to a software error in the electronic stability program that may extend braking distance and increase crash risk. Dealers will provide a free software update.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a vehicle brake control defect that increases risk of extended stopping distance and potential crashes. However, no deaths, injuries, or actual crashes have been reported, making this a risk-of-harm situation with unrealized consequences per the rubric.

Plain-English summary

Daimler Vans USA, LLC is recalling approximately 184 certain 2024 Mercedes-Benz eSprinter vehicles. The electronic stability program (ESP) control unit contains a software error that may increase the force required to stop the vehicle, potentially requiring an extended distance to stop.

Extended stopping distance increases the risk of a crash. The defect could prevent the vehicle from stopping as quickly as intended in emergency braking situations.

This recall affects owners of 2024 Mercedes-Benz eSprinter vehicles. Owners may contact Daimler Vans USA customer service at 1-877-762-8267 (recall number VS3EBOOSTF). Dealers will update the ESP control unit software free of charge. Owner notification letters were mailed on June 3, 2024. For additional information, owners may contact the National Highway Traffic Safety Administration at 1-888-327-4236 or visit www.nhtsa.gov.

The recalled product

Product
MERCEDES-BENZ ESPRINTER
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle
Hazard
Affected units
184

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • ESPRINTER

Distribution

Distributed nationwide across the United States.

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