The Recall Desk
Our severity:SevereNHTSA·23V807000·Announced 2023-12-01

Mercedes-Benz Recalls 2024 GLE 450e Due to Stopping Distance Issue

Mercedes-Benz is recalling 2,797 2024 GLE 450e vehicles because a software error may increase the distance required to stop, raising crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect affecting braking performance that increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling 2,797 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. The recall addresses a software error in the electronic stability program (ESP) that may cause the force required to stop the vehicle to increase. This defect can result in an extended stopping distance, which increases the risk of a crash.

Owners of affected vehicles should contact their dealer to have the ESP control unit software updated free of charge. Owner notification letters were mailed on February 29, 2024. Owners may also contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLE 450E 4MATIC
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Braking System
Hazard
Affected units
2,797

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLE 450E 4MATIC

Distribution

Distributed nationwide across the United States.

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