The Recall Desk
Our severity:HighNHTSA·21V071000·Announced 2021-02-12

Mercedes-Benz Recalls GLE and GLS Models for Electronic Stability Control Software Defect

Mercedes-Benz is recalling 2020-2021 GLE and GLS models because Electronic Stability Program software may pull the vehicle to one side during evasive maneuvers, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (Electronic Stability Control software) that increases the risk of a crash during evasive maneuvers, but no injuries or fatalities are reported in the source text, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2020-2021 GLE 350, GLE 450, GLE 580, GLS 450, and GLS 580 4MATIC vehicles. The recall involves approximately 41,838 vehicles. The defect is located in the Electronic Stability Program (ESP) software, which may apply torque to one of the front wheels during certain evasive driving maneuvers, causing the vehicle to pull to one side. This issue causes the vehicles to fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash. No specific injuries or fatalities are reported in the source text.

The recall began on March 31, 2021. Dealers will update the ESP software free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLE 350, GLE 450, GLS 450, GLS 580 4MATIC
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — SUV
Hazard
Affected units
41,838

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • GLE 350
  • GLE 450
  • GLS 450
  • GLS 580 4MATIC
  • GLE 580

Distribution

Distributed nationwide across the United States.

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