The Recall Desk
SevereNHTSA·20V329000·Announced 2020-06-05

Mercedes-Benz Recalls 2020 GLE and GLS Models for Suspension Defect

Mercedes-Benz is recalling 2020 GLE 450, GLS 450, and GLS 580 4MATIC vehicles because leaking suspension components may affect handling and increase crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the suspension system that affects handling and control, increasing the risk of a crash, which aligns with the 'Severe' criteria for structural vehicle defects.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling certain 2020 GLE 450, GLS 450, and GLS 580 4MATIC vehicles. The recall addresses a defect in the sealing of the piston assembly in the front struts and rear shock absorbers, which may leak and fail prematurely.

Premature wear of these suspension components can affect vehicle handling and control, increasing the risk of a crash. The recall began on October 20, 2020.

Mercedes-Benz will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLE 450, GLS 450, GLS 580 4MATIC
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Suspension
Hazard
Affected units
38

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • GLE 450
  • GLS 450
  • GLS 580 4MATIC

Distribution

Distributed nationwide across the United States.

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