Mercedes-Benz Recalls 2020 GLE and GLS Models for Grounding Defect
Mercedes-Benz is recalling 2020 GLE and GLS models because a faulty electrical ground connection may cause power steering, wiper, or headlight malfunctions.
What this means for you
Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect where a malfunctioning power steering control unit could lead to a crash, meeting the criteria for a Severe rating.
Plain-English summary
Mercedes-Benz USA, LLC. is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, and GLS 580 4MATIC vehicles. This recall affects approximately 12,799 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill.
The electrical ground connection for the star logo may not be installed properly. This defect can affect the function of other components that share the same ground connection, including the power steering control unit, wiper motor, and/or the left headlight. If these components malfunction, there is an increased risk of a crash.
Dealers will relocate the ground connection free of charge. The recall began on November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- MERCEDES-BENZ GLE 350, GLE 450, GLS 450, GLS 580 4MATIC
- Brand
- MERCEDES-BENZ
- Manufacturer
- Mercedes-Benz USA, LLC.
- Category
- Vehicle — Steering System
- Affected units
- 12,799
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (5)
- GLE 350
- GLE 450
- GLS 450
- GLS 580 4MATIC
- GLE 580
Distribution
Distributed nationwide across the United States.
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