The Recall Desk
HighNHTSA·21V143000·Announced 2021-03-05

Custom Truck Recalls Two Vehicles for Excessively Bright LED Lights

Custom Truck is recalling one 2016 Ford F-550 and one 2018 International 4000 because their LED lights are too bright, potentially blinding other drivers.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (excessive brightness affecting driver vision) where injury has not yet been reported, fitting the 'High' severity criteria.

Plain-English summary

Custom Truck And Body Works is recalling one 2016 Ford F-550 and one 2018 International 4000 vehicle. These specific vehicles are equipped with 7x9 combination LED Stop-Tail-Turn reverse lights that may be too bright. The excessive light output exceeds the maximum allowed by Federal Motor Vehicle Safety Standard (FMVSS) number 108, which governs lamps and reflective devices.

The defect poses a safety risk because the excessive brightness may adversely affect the vision of other drivers, increasing the risk of a crash. No specific injuries or crashes have been reported in the source text, but the non-compliance with federal safety standards creates a potential hazard on the road.

Owners have been notified by Custom Truck. The light manufacturer, ECCO, will provide a lens filter to dim the light free of charge. The recall began on February 16, 2021. Owners can contact Custom Truck customer service at 1-888-712-2962 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CUSTOM TRUCK & BODY WORKS FORD F-550, INTERNATIONAL 4000
Brand
CUSTOM TRUCK & BODY WORKS
Manufacturer
Custom Truck And Body Works
Category
Vehicle — Lighting
Hazard
Affected units
2

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • FORD F-550
  • INTERNATIONAL 4000

Distribution

Distributed nationwide across the United States.

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