The Recall Desk
HighNHTSA·18V920000·Announced 2018-12-20

Custom Truck and Body Works Recalls Ambulances and Trucks with Faulty Brake Lights

Custom Truck and Body Works is recalling 2017-2019 ambulances and trucks because Whelen accessory brake lights may illuminate without the brake pedal being pressed.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the defect increases the risk of a crash, but no injuries or fatalities have been reported in the source text.

Plain-English summary

Custom Truck and Body Works is recalling certain 2017-2019 Type I, II, and III Ambulances, Rescue Trucks, Pump Trucks, and Tanker Trucks. The recall involves vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

If the brake lights falsely illuminate, other drivers could become confused, increasing the risk of a crash. The recall began on February 28, 2019.

Custom Trucks will notify owners, and dealers will replace the brake lights free of charge. Owners may contact Custom Trucks customer service at 1-706-553-9178 or Whelen customer service at 1-860-718-2331. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.safercar.gov.

The recalled product

Product
CUSTOM TRUCK & BODY WORKS TYPE 1 AMBULANCE, RESCUE TRUCK, PUMPER, TANKER
Brand
CUSTOM TRUCK & BODY WORKS
Manufacturer
Custom Truck And Body Works
Category
Vehicle — Emergency Vehicles
Hazard
Affected units
28

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (6)

  • TYPE 1 AMBULANCE
  • RESCUE TRUCK
  • PUMPER
  • TANKER
  • TYPE 2 AMBULANCE
  • TYPE 3 AMBULANCE

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · CUSTOM TRUCK & BODY WORKS

Same manufacturer · Custom Truck And Body Works

See all →

Same hazard · crash risk

See all →