The Recall Desk
SevereNHTSA·21V016000·Announced 2021-01-20

RAM 4500 and 5500 Recalled for Rear Brake Line Wear Risk

Custom Truck And Body Works is recalling 2020 RAM 4500 and 5500 vehicles because a rear brake line may wear, causing brake failure.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the braking system that can lead to a complete loss of rear brakes, meeting the criteria for a Severe rating.

Plain-English summary

Custom Truck And Body Works is recalling certain 2020 RAM 4500 and 5500 vehicles. The recall addresses a defect in the suspension systems where the rear brake caliper flexible line may have been routed in a way that causes it to contact a suspension component.

This contact can lead to excessive wear on the brake line, which may result in brake fluid leakage and a partial or complete loss of rear brakes. This condition increases the risk of a crash.

Owners will be notified by Custom Truck And Body Works. Dealers will repair the affected suspension systems and rear brake caliper flexible lines free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. The recall number is 20E-031.

The recalled product

Product
RAM 4500, 5500
Brand
RAM
Manufacturer
Custom Truck And Body Works
Category
Vehicle — Heavy Duty Truck
Hazard
Affected units
6

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • 4500
  • 5500

Distribution

Distributed nationwide across the United States.

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