The Recall Desk
HighNHTSA·25V329000·Announced 2025-06-02

Custom Truck Recalls 2020 Ford F-550s Due to Electrical Fire Risk

Custom Truck is recalling 2020 Ford F-550 vehicles because a firmware defect in Weldon nodes may cause electrical circuits to overheat and increase fire risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire risk) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Custom Truck and Body Works is recalling certain 2020 Ford F-550 vehicles equipped with Weldon 8X16 Input-Output nodes. The recall addresses a defect in the electrical system wiring where the firmware in the node may fail to shut off the output pin during a short circuit or wiring failure. This malfunction results in overloaded electrical circuits.

Overloaded electrical circuits can overheat, which increases the risk of fire. The source text does not report any specific injuries, deaths, or property damage associated with this defect.

Custom Truck will work with Weldon to update the firmware free of charge. The source text states that all vehicles were repaired. Owners may contact Custom Truck customer service at 1-888-712-2963 or Weldon Division of Akron Brass customer service at 1-800-228-1161.

The recalled product

Product
CUSTOM TRUCK & BODY WORKS FORD F-550
Brand
CUSTOM TRUCK & BODY WORKS
Manufacturer
Custom Truck And Body Works
Category
Vehicle — Commercial Truck
Hazard
Affected units
3

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • FORD F-550

Distribution

Distributed nationwide across the United States.

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