The Recall Desk
HighNHTSA·19V671000·Announced 2019-09-20

Heartland Recalls 2020 Milestone Trailers Due to Missing Bunk Support Backers

Heartland is recalling 2020 Milestone recreational trailers because missing wood backers may allow the upper bunk bed to fall, posing an injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect that poses a risk of injury if the bunk bed falls, but the source text does not report any actual injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Heartland Recreational Vehicles, LLC is recalling certain 2020 Milestone recreational trailers. The recall addresses a manufacturing defect where wood backers for bunk supports were not installed on the slide-out bunk end walls. This omission may allow the upper bunk bed to fall.

If the bed falls while someone is on or under the bunk, there is an increased risk of injury. All affected vehicles were on dealer lots at the time of the recall.

Heartland dealers will install wood backers to secure the bunk bed free of charge. The recall began on September 20, 2019. Owners may contact Heartland customer service at 1-877-262-8032 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
HEARTLAND MILESTONE
Brand
HEARTLAND
Manufacturer
Heartland Recreational Vehicles, LLC
Category
Vehicle — Recreational Trailer
Hazard
Affected units
28

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • MILESTONE

Distribution

Distributed nationwide across the United States.

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