The Recall Desk
Our severity:SevereNHTSA·20V521000·Announced 2020-08-28

Heartland Bighorn Traveler landing legs may collapse causing trailer to drop

Certain 2019-2021 Heartland Cyclone, 2020-2021 Bighorn Traveler, and 2020-2021 Elkridge recreational trailers may have insufficient bracing on the front landing legs, which could buckle and collapse while parked, causing the trailer to drop unexpectedly.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This recall involves a structural vehicle defect with potential for serious injury or death. Although no injuries are currently reported, the identified defect in landing leg bracing creates a clear risk of collapse and trailer drop, meeting the Severe classification threshold.

Plain-English summary

Heartland Recreational Vehicles is recalling certain 2019-2021 Cyclone, 2020-2021 Bighorn Traveler, and 2020-2021 Elkridge recreational trailers due to insufficient bracing of the front landing legs. The landing legs may buckle and collapse while the trailer is parked.

If the landing legs buckle, the trailer will drop unexpectedly, creating a risk of property damage, personal injury, or death.

Affected owners should contact Heartland customer service at 1-877-262-8032 to schedule the free installation of a reinforced jack bracket for the landing legs. The recall began October 9, 2020. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov for additional information.

Approximately 1,409 units are affected by this recall.

The recalled product

Product
HEARTLAND CYCLONE, ELKRIDGE, BIGHORN TRAVELER
Brand
HEARTLAND
Manufacturer
Heartland Recreational Vehicles, LLC
Category
Vehicle — Recreational trailers
Hazard
Affected units
1,409

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • CYCLONE
  • ELKRIDGE
  • BIGHORN TRAVELER

Distribution

Distributed nationwide across the United States.

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