The Recall Desk
HighNHTSA·18V603000·Announced 2018-09-10

Turtle Top Transit Buses Recalled for Wheelchair Lift Cam Failure

Turtle Top is recalling 2013-2018 Odyssey, VanTerra, and Terra Transit buses because a wheelchair lift cam may fail, allowing the platform to rise too high.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a mechanical defect that increases the risk of injury to wheelchair users, but the source text does not report any actual injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses. These vehicles are equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The recall involves 180 affected units.

The wheelchair lift positioning input cam may fail while the lift is in use. This failure allows the platform to travel higher than the vehicle floor height. If the platform stops above the vehicle floor, a wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Turtle Top will notify owners, and dealers will replace the lift positioning input cam free of charge. The recall began on November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
TURTLE TOP VANTERRA, ODYSSEY, TERRA TRANSIT
Brand
TURTLE TOP
Manufacturer
Turtle Top
Affected units
180

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • VANTERRA
  • ODYSSEY
  • TERRA TRANSIT

Distribution

Distributed nationwide across the United States.