The Recall Desk
SevereNHTSA·17V521000·Announced 2017-08-24

Western Star 4900 Trucks Recalled for Front Axle Spring Defect

Daimler Trucks North America is recalling 2017-2018 Western Star 4900 trucks because front axle weight capacity may exceed spring capacity, risking axle separation.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (front axle separation) that increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Western Star 4900 trucks. The recall addresses a defect where the front axle weight capacity may exceed the spring capacity of the front leaf spring assembly.

Overloaded springs may result in the front axle separating from the vehicle, which increases the risk of a crash. DTNA will notify owners, and dealers will replace the front axle springs free of charge. The recall began on October 16, 2017.

Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-745. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
WESTERN STAR 4900
Brand
WESTERN STAR
Manufacturer
Daimler Trucks North America LLC
Category
Vehicle — Truck
Hazard
Affected units
38

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 4900

Distribution

Distributed nationwide across the United States.

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