The Recall Desk
Our severity:SevereNHTSA·17V105000·Announced 2017-02-17

Isuzu Recalls 2015-2017 Trucks Due to Frame Crossmember Burrs

Isuzu is recalling 2015-2017 NPR HD, NPR XD, NQR, and NRR trucks because burrs on the frame crossmember may cause transmission mounting studs to break, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (frame crossmember) that can lead to transmission failure and increased crash risk, meeting the criteria for a Severe rating.

Plain-English summary

Isuzu Technical Center of America, Inc. is recalling certain 2015-2017 NPR HD, NPR XD, NQR, and NRR trucks. The recall involves approximately 21,000 vehicles. During manufacturing, stamping equipment may have created burrs on the frame crossmember to which the transmission is mounted. These burrs may cause the transmission mounting studs to break.

If the studs break, the transmission may not be properly supported, which can prevent it from shifting correctly and increase the risk of a crash. No specific dates or geographic distribution details are provided in the source text beyond the model years.

Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs at no charge. The recall began on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
ISUZU NRR, NQR, NPR XD, NPR HD
Brand
ISUZU
Manufacturer
Isuzu Technical Center of America, Inc.
Category
Vehicle — Light Truck
Hazard
Affected units
21,000

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • NRR
  • NQR
  • NPR XD
  • NPR HD

Distribution

Distributed nationwide across the United States.

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