The Recall Desk
Our severity:SevereNHTSA·20V720000·Announced 2020-11-20

Isuzu and Chevrolet Trucks Recalled for Battery Cable Fire Risk

Isuzu and Chevrolet are recalling 2020 NPR-HD and 4500 trucks because a battery cable may overheat near the exhaust, posing a fire risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (battery cable routing) that explicitly poses a risk of fire, which aligns with the 'Severe' criteria for significant injury/property-damage reports or structural defects.

Plain-English summary

Isuzu Technical Center of America, Inc. is recalling certain 2020 Isuzu NPR-HD Gas (Crew Cab) and 2020 Chevrolet 4500 (Crew Cab) trucks equipped with 6.6L gasoline engines. The recall involves 46 vehicles in total.

The positive cable connecting the battery to the starter may be too long and routed too close to the right-side exhaust pipe. Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, exposing the wires. This could result in a short circuit, leading to a no-start condition or a fire.

Isuzu and Chevrolet will notify owners and dealers of the recall. The corrective action involves adjusting the positive cable in the subject vehicles, which will be performed free of charge. The recall began on December 11, 2020. Owners may contact Isuzu Customer Relations at 1-866-441-9638 or the GM Medium Duty Truck assistance line at 1-800-862-4389 for additional information.

The recalled product

Product
ISUZU, CHEVROLET NPR HD, LOW CAB FORWARD 4500
Brand
ISUZU
Manufacturer
Isuzu Technical Center of America, Inc.
Category
Vehicle — Light Truck
Hazard
Affected units
46

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • NPR HD
  • LOW CAB FORWARD 4500

Distribution

Distributed nationwide across the United States.

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