The Recall Desk
Our severity:SevereNHTSA·20V554000·Announced 2020-09-11

Isuzu and Chevrolet Recall 2018-2021 Trucks for Starter Cable Fire Risk

Isuzu and Chevrolet are recalling 2018-2021 FTR and 6500XD trucks because a broken starter ground cable could cause a fire. Owners should contact dealers for a free repair.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (starter cable) that explicitly increases the risk of a fire, which aligns with the rubric criteria for a Severe (4) rating involving significant injury or property-damage reports/risks.

Plain-English summary

Isuzu Technical Center of America, Inc. is recalling certain 2018-2021 Isuzu FTR and Chevrolet 6500XD vehicles. The recall involves a defect in the ground cable that connects the starter motor to the vehicle frame. This cable may break at the starter-side eyelet, which can result in an engine no-crank or slow-crank condition, preventing the vehicle from starting.

If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose. This can cause the hose to heat up and possibly rupture, increasing the risk of a fire. The recall affects 4,352 vehicles.

Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and inspect and replace the power steering hose if damage exists, free of charge. The recall began on October 9, 2020. Isuzu owners may contact Isuzu Customer Relations at 1-866-441-9638, and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.

The recalled product

Product
ISUZU, CHEVROLET FTR, 6500XD
Brand
ISUZU
Manufacturer
Isuzu Technical Center of America, Inc.
Category
Vehicle — Medium-Duty Truck
Hazard
Affected units
4,352

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • FTR
  • 6500XD

Distribution

Distributed nationwide across the United States.

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