Isuzu Recalls 2018-2020 FTR and Chevrolet 6500XD for Steering Defect
Isuzu is recalling 2018-2020 FTR and Chevrolet 6500XD vehicles because a steering stopper bolt jam nut may loosen, increasing the turning radius and crash risk.
What this means for you
Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect in the steering system that increases the risk of a crash, which aligns with the rubric criteria for a Severe (4) rating.
Plain-English summary
Isuzu Technical Center of America, Inc. is recalling certain 2018-2020 Isuzu FTR and Chevrolet 6500XD vehicles. The recall involves 3,851 vehicles where the jam nut for the steering stopper bolt on the left front knuckle may loosen. This allows the bolt to back away from the steering knuckle, which increases the vehicle's turning radius during a left turn.
If the turning radius is increased, there is an increased risk of a crash. Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new specification, and apply Loctite to the nut and bolt free of charge. The recall began on July 19, 2019.
Owners may contact Isuzu customer service at 1-866-441-9638 or GM customer service at 1-800-862-4389. Isuzu's number for this recall is V1902. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.
The recalled product
- Product
- ISUZU, CHEVROLET FTR, 6500XD
- Brand
- ISUZU
- Manufacturer
- Isuzu Technical Center of America, Inc.
- Category
- Vehicle — Steering System
- Affected units
- 3,851
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (2)
- FTR
- 6500XD
Distribution
Distributed nationwide across the United States.
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