The Recall Desk
Our severity:SevereNHTSA·19V835000·Announced 2019-11-20

Isuzu and Chevrolet Trucks Recalled for Rear Wheel Lug Nut Defect

Isuzu is recalling certain 2017-2020 Isuzu and Chevrolet trucks because rear outer wheel lug nuts may not have been properly tightened, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (wheel separation) that increases the risk of a crash, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

Isuzu Technical Center of America, Inc. is recalling certain 2017-2020 Isuzu NPR-HD, 2019-2020 Isuzu NPR-XD, NQR, and NRR vehicles, as well as 2019-2020 Chevrolet 4500HD, 5500HD, and 5500XD, and 2020 Chevrolet 4500XD vehicles. The recall involves 1,926 vehicles.

The defect involves the lug nuts on the rear outer wheels, which may not have been properly tightened when installed onto the rear axles. If the lug nuts were not properly tightened, they can loosen, causing the wheel to separate from the vehicle, which increases the risk of a crash.

Dealers will inspect the rear outer wheel lug nuts and tighten or replace them as necessary, free of charge. The recall began on December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.

The recalled product

Product
ISUZU, CHEVROLET NPR HD, NPR XD, NQR, NRR
Brand
ISUZU
Manufacturer
Isuzu Technical Center of America, Inc.
Category
Vehicle — Light/Heavy Duty Trucks
Hazard
Affected units
1,926

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (8)

  • NPR HD
  • NPR XD
  • NQR
  • NRR
  • 4500HD
  • 5500HD
  • 4500XD
  • 5500XD

Distribution

Distributed nationwide across the United States.

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