The Recall Desk
SevereNHTSA·14V026000·Announced 2014-01-30

Kenworth T370 Recall for Transmission Software Defect

PACCAR is recalling 2014 Kenworth T370 chassis with Eaton hybrid transmissions because software may cause unintended acceleration.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (transmission software) that may result in unintended acceleration and increased risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

PACCAR Incorporated is recalling certain model year 2014 Kenworth T370 chassis manufactured between August 5, 2013, and October 30, 2013. These vehicles are equipped with Eaton hybrid automated transmissions. The recall involves 22 affected units.

The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input. This increase in engine speed may result in unintended acceleration, which increases the risk of a crash.

PACCAR will notify owners, and Eaton authorized service facilities will update the hybrid transmission software free of charge. The recall began on March 11, 2014. Owners may contact PACCAR at 1-425-468-7400 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
KENWORTH T370
Brand
KENWORTH
Manufacturer
PACCAR Incorporated
Category
Vehicle — Commercial Truck
Hazard
Affected units
22

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • T370

Distribution

Distributed nationwide across the United States.

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