The Recall Desk
SevereNHTSA·13E068000·Announced 2013-12-12

Eaton Recalls Hybrid Automated Transmissions for Unintended Acceleration Risk

Eaton is recalling specific hybrid automated transmissions for medium-duty commercial vehicles because a software defect may cause unintended acceleration during downshifts.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (transmission software) that can cause unintended acceleration, a hazard explicitly associated with significant injury or property damage risk in the NHTSA rubric.

Plain-English summary

Eaton Corporation is recalling certain Eaton and Fuller hybrid automated transmissions manufactured between August 30, 2010, and December 16, 2013. The affected units contain specific hybrid control module software versions and are used in medium-duty commercial vehicles.

The recall is issued because the software controlling these transmissions may improperly raise the vehicle's engine speed during downshifts without driver input. This defect can result in unintended acceleration, increasing the risk of a crash.

Eaton will notify its customers, which include medium-duty vehicle manufacturers and authorized service facilities, to update the Hybrid Control Module Software version free of charge. The recall began on January 16, 2014. Customers may contact Eaton at 1-800-386-1911 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
POWER TRAIN:AUTOMATIC TRANSMISSION recall
Manufacturer
Eaton Corporation
Affected units
496

Distribution

Distributed nationwide across the United States.