The Recall Desk
HighNHTSA·13V499000·Announced 2013-10-23

Neo Trailers Recalls 2010-2011 Models Due to Door Lock Jamming Risk

Neo Manufacturing is recalling 2010-2011 cargo trailers because a defect in Fastec door locks may jam the deadbolt, potentially trapping occupants inside.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, specifically the risk of occupants being trapped inside the vehicle due to a jammed lock.

Plain-English summary

Neo Manufacturing Inc. LLC is recalling certain model year 2010-2011 cargo trailers manufactured between February 22, 2010, and May 1, 2011. The affected vehicles are equipped with Fastec-brand door locks. The recall covers the NCV, NAS, and NAV models.

The defect involves the possibility of removing the key from the lock in a way that jams the deadbolt. If the deadbolt jams, the interior side of the door lock may also jam. This could leave a person inside the travel trailer locked in and unable to exit, increasing the risk of injury.

Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
NEO TRAILERS NAS, NAV, NCV
Brand
NEO TRAILERS
Manufacturer
Neo Manufacturing Inc. LLC
Category
Vehicle — Cargo Trailer
Hazard
Affected units
434

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • NAS
  • NAV
  • NCV

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · trapped occupant

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