The Recall Desk
SevereNHTSA·13V291000·Announced 2013-07-02

Chrysler Recalls 2013 Minivans Due to Air Bag Software Defect

Chrysler is recalling 2013 Town & Country and Dodge Grand Caravan minivans because incorrect software in the occupant restraint control module may affect air bag deployment.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect affecting air bag deployment, which is a critical safety system. Per the rubric, structural vehicle defects are classified as Severe (Score 4).

Plain-English summary

Chrysler Group LLC is recalling certain model year 2013 Chrysler Town & Country and Dodge Grand Caravan vehicles manufactured between June 11, 2013, and June 12, 2013. The recall addresses a defect in the occupant restraint control module (ORC), which has incorrect software installed. This software error may adversely affect air bag deployments in collisions, causing the vehicles to fail to conform to Federal Motor Vehicle Safety Standard No. 208 (Occupant Crash Protection) and No. 214 (Side Impact Protection).

An air bag that does not deploy or deploys improperly may increase the risk of injury in a crash. The recall campaign, identified as N48, began on October 3, 2013. Chrysler will notify owners, and authorized dealers will replace the ORC module free of charge.

Owners may contact Chrysler at 1-800-247-9753 for more information. They may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
DODGE, CHRYSLER GRAND CARAVAN, TOWN AND COUNTRY
Brand
DODGE
Manufacturer
Chrysler Group LLC
Affected units
184

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • GRAND CARAVAN
  • TOWN AND COUNTRY

Distribution

Distributed nationwide across the United States.