The Recall Desk
SevereNHTSA·12V313000·Announced 2012-07-05

Volvo Bus 9700 Recall for Improperly Secured Passenger Seat Tracks

Prevost Cars is recalling 2009-2011 Volvo Bus 9700 models because passenger seat wall mounting tracks may not be properly secured, increasing injury risk in a crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (improperly secured seat tracks) that increases the risk of personal injury in a crash, meeting the criteria for a Severe rating.

Plain-English summary

Prevost Cars, Inc. is recalling certain model year 2009-2011 Volvo Bus 9700 transit buses. The recall involves 165 vehicles where the passenger seat wall mounting tracks may not have been properly secured to the vehicle structure during production.

In the event of a crash, this defect creates an increased risk of personal injury to passengers. The defect is related to the structural integrity of the seat mounting system rather than a mechanical failure of the seats themselves.

Volvo Bus will notify owners, and dealers will inspect and repair the passenger seat wall tracks free of charge. Owners may contact Prevost Car Inc., Service Department, toll-free at 1-866-870-2046 or 1-418-831-2046. Customers may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
VOLVO BUS 9700
Brand
VOLVO BUS
Manufacturer
PREVOST CARS, INC.
Category
Vehicle — Transit Bus
Hazard
Affected units
165

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 9700

Distribution

Distributed nationwide across the United States.

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