The Recall Desk
HighNHTSA·19V777000·Announced 2019-10-29

Prevost Recalls 2020 Coaches Due to Dash Brightness Control Defect

Prevost is recalling 110 specific 2020 coaches because a missing component prevents drivers from adjusting dash brightness, potentially reducing visibility at night.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the defect increases the risk of a crash, but no injuries or fatalities have been reported in the source text.

Plain-English summary

Prevost Cars, Inc. is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. The recall involves 110 vehicles affected by a missing component in the electrical system.

Due to this missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. This condition causes the vehicles to fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays." During nighttime vehicle operation, the highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.

Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1-866-870-2046 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
PREVOST H3-45, X3-45
Brand
PREVOST
Manufacturer
Prevost Cars, Inc.
Category
Vehicle — Motor Coach
Hazard
Affected units
110

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • H3-45
  • X3-45

Distribution

Distributed nationwide across the United States.

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