Volvo Bus 9700 Recalled for Insufficient Emergency Exit Windows
Prevost is recalling 2009-2013 Volvo 9700 motor coaches because some have too few emergency exit windows to meet federal safety standards.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a structural vehicle defect (insufficient emergency exits) that increases the risk of personal injury in an emergency, but no specific injuries or fatalities are reported in the source text.
Plain-English summary
Prevost Cars, Inc. is recalling certain model year 2009-2013 Volvo 9700 motor coaches. The recall addresses a defect where the quantity of emergency exit windows on some vehicles is insufficient to comply with Federal Motor Vehicle Safety Standard No. 217, which governs bus emergency exits and window retention and release.
In the event of an emergency, passengers may be delayed in exiting the vehicle due to the limited number of emergency windows. This delay increases the risk of personal injury. The recall campaign number is SR12-57, and the safety recall began on September 27, 2012.
Prevost will notify owners, and dealers will install an additional emergency exit window free of charge. An interim notification was completed by mid-July 2012. Owners may contact Prevost Car Inc. at 1-866-870-2046 or 1-418-883-2888. Customers may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit safercar.gov.
The recalled product
- Product
- VOLVO BUS 9700
- Brand
- VOLVO BUS
- Manufacturer
- PREVOST CARS, INC.
- Category
- Vehicle — Motor Coach
- Affected units
- 27
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- 9700
Distribution
Distributed nationwide across the United States.
Related recalls
Same brand · VOLVO BUS
- SevereVolvo Bus Recalls 2023-2025 9700 Models Due to Fire Suppression Defect
NHTSA · 2025-07-16
- HighVolvo Bus Recalls 2025 9700 Models for Emergency Exit Label Defect
NHTSA · 2024-11-26
- HighVolvo Bus 9700 Recall for Steering Gear Link Rod Nut Tightening
NHTSA · 2024-07-09
- SevereVolvo Bus 9700 Recalled for Potential Steering Link Rod Detachment
NHTSA · 2024-02-08
- High
Same manufacturer · PREVOST CARS, INC.
See all →- HighPrevost Recalls 2021 X3 Commuter Buses Due to Parking Brake Defect
NHTSA · 2021-06-28
- SeverePrevost Recalls 2021-2022 X3-45 Commuter Buses for Seat Belt Defect
NHTSA · 2021-06-28
- High
- SeverePrevost Recalls 2020 Coach Buses Due to Driveshaft Bolt Tightening Issue
NHTSA · 2019-12-17
- HighPrevost Recalls 2020 Coaches Due to Dash Brightness Control Defect
NHTSA · 2019-10-29
Same hazard · emergency exit defect
See all →- High