The Recall Desk
HighCPSC·19760·Announced 2019-07-10

Bose Recalls Commercial Loudspeakers Due to Falling Injury Hazard

Bose is recalling approximately 77,500 commercial loudspeakers because mounting components can break, causing the speakers to fall and pose an injury hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has been reported (one minor injury), fitting the 'High' severity criteria for products where injury has not yet been reported as severe or fatal, but actual incidents have occurred.

Plain-English summary

Bose Corporation is recalling approximately 77,500 professional use flush and surface mount loudspeakers, including specific EdgeMax and FreeSpace models. The recall involves FreeSpace DS40F in-ceiling/flush-mount loudspeakers manufactured before August 13, 2018, and all FreeSpace and EdgeMax in-ceiling/flush-mount loudspeakers installed in commercial cooking environments. These products were sold by Bose through authorized resellers to commercial purchasers between 2002 and 2019.

The recall is being issued because the loudspeakers' mounting components can break, causing the speakers to dislodge and fall from their installed locations. This poses an injury hazard to people in the area. Bose has received nine reports in the U.S. of speakers dislodging or falling, including one report of minor injuries.

Consumers should stop using the recalled loudspeakers immediately. Bose is contacting all known purchasers directly to provide instructions for receiving a free replacement or free safety cables. Additional information is available by contacting Bose at 800-576-1503, emailing [email protected], or visiting www.bose.com.

The recalled product

Product
Professional use flush and surface mount loudspeakers
Manufacturer
Bose Corporation, of Framingham, Mass.
Category
Consumer Product — Audio Equipment
Hazard
Affected units
77,500

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · falling object

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