The Recall Desk
Our severity:SevereCPSC·13022·Announced 2012-11-01

Bose Recalls Dual-Voltage CineMate II Speaker Systems Due to Fire Hazard

Bose is recalling approximately 20,500 dual-voltage CineMate II home theater speaker systems because a component in the bass module can fail and ignite when used in 220-volt outlets.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with two reported incidents of the bass module igniting, which aligns with the rubric criterion for 'significant injury/property-damage reports' or significant hazard events, warranting a Severe rating.

Plain-English summary

Bose Corporation is recalling approximately 20,500 dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems. These systems were designed to operate with both U.S. 120-volt electrical outlets and European outlets rated at 220 volts or higher. The affected systems include two speakers, one bass module, a remote control device, an interface module, and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470, or 057971, which are the first six digits of the serial number located on the product label on the back of the bass module.

The recall is due to a fire hazard. A component in the bass module can fail when the system is used outside of the U.S. in electrical outlets rated at 220 volts or higher. Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported in connection with these incidents.

The affected speaker systems were sold at U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800. Consumers should immediately stop using and unplug any dual-voltage CineMate II systems. They should contact Bose to arrange for a free repair or replacement of the bass module. Bose can be reached toll-free at (877) 354-1004 in the U.S. or at 001 (508) 614-1842 outside the U.S., or by visiting www.bose.com/safety.

The recalled product

Product
Dual-Voltage CineMate II Home Theater Speaker Systems
Category
Consumer Product — Home Theater Speakers
Hazard
Affected units
20,500

Distribution

Distributed nationwide across the United States.

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