The Recall Desk
SevereCPSC·23234·Announced 2023-06-29

Bose Acoustimass, Lifestyle, and Companion Bass Modules Due to Fire Hazard

Bose Corporation is recalling select bass modules manufactured before April 2006 because electrical components can fail and cause fires. The firm has received 21 reports of ignition or melting worldwide, with three resulting in property damage.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The source reports three confirmed fire incidents resulting in property damage (carpeting, entertainment cabinet, surrounding materials). Although no injuries were reported, confirmed fires with documented property damage meet the Severe threshold for risk-of-harm consumer products.

Plain-English summary

Bose Corporation is recalling select bass modules manufactured before April 1, 2006 that were sold with Acoustimass, Lifestyle, and Companion home theater systems. The recalled modules are black or white and are identified by product name, serial number, and date code printed on the back or bottom label. Multiple Bose product lines are affected, including Acoustimass 6 III, 10 III, 15 II, 16, 5 Series IV, 15, 20; Companion CS-6; Lifestyle 5 Series II, 8, 12, 20, 25, 30, 50; and Powered Acoustimass models 5 Series III and IV, 8, 8 Series II, 9, 20, 25, 25 Series II, 30, 30 Series II, 800, and 900. Approximately 884,000 units were sold in the United States, with additional sales in Canada (about 98,000) and Mexico (about 18,300).

The electrical components in these bass modules can fail, creating a fire hazard. The firm has received 21 reports worldwide of bass modules igniting or melting, including three incidents where fires caused property damage to carpeting, an entertainment cabinet, and materials surrounding the bass box. No injuries have been reported.

The recalled bass modules were sold from January 1994 through April 2007 at Bose stores, Best Buy, Circuit City, Sam's Club, Sears, and other electronics stores nationwide, as well as online at Bose.com, for between $220 and $2,200. Consumers should immediately stop using and unplug the recalled bass modules. Consumers should contact Bose toll-free at 888-260-0819 (Monday–Friday 9 a.m. to 9 p.m. ET, Saturday 9 a.m. to 7 p.m. ET), online at support.bose.com/am-recall, or at www.bose.com to access recall information. Bose will provide a free repair of the bass module or a 40% discount on a replacement product.

The recalled product

Product
Bose Acoustimass, Lifestyle and Companion bass modules (produced before April 2006)
Category
Consumer Product — Audio Equipment / Speaker Systems
Hazard
  • fire
  • electrical-failure
  • property-damage
Affected units
884,000

Distribution

Distributed nationwide across the United States.

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