The Recall Desk
HighCPSC·04211·Announced 2004-09-07

Lexmark, Dell, and IBM Laser Printers Recalled for Electrical Shock Hazard

CPSC and Lexmark recall 39,431 laser printers due to a short-circuit risk that poses an electrical shock hazard. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electrical shock) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

The U.S. Consumer Product Safety Commission (CPSC) and Lexmark International Inc. are recalling specific models of Lexmark, Dell, and IBM laser printers. The recall involves 39,431 units of the following models: Lexmark E232, E232t, E330, E332n, and E332tn; IBM Infoprint 1412 and 1412n; and Dell 1700 and 1700n. These printers were manufactured in China and sold in the United States from May 2004 through August 2004 for approximately $200.

The recall is being conducted because the printers can short-circuit, which poses an electrical shock hazard to consumers. The source text states that no injuries have been reported; the recall is being conducted to prevent the possibility of incidents or injury.

Consumers should immediately stop using the affected laser printers and unplug them. To register their product and receive a free replacement, consumers should contact Lexmark toll-free at (877) 877-6218, Dell toll-free at (888) 245-3959, or IBM toll-free at (800) 426-7378. The brand name and model number for Lexmark and IBM printers are located on the front of the printer, while for Dell printers, the brand name is on the front and the model number is inside the front cover.

The recalled product

Product
Lexmark, Dell and IBM Laser Printers
Manufacturer
Lexmark International Inc., of Lexington, Ky.
Category
Consumer Product — Computer Equipment
Hazard
Affected units
39,431

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · electrical shock

See all →