The Recall Desk
HighCPSC·04560·Announced 2004-07-01

Dell Recalls Notebook Computer Power Adapters Due to Shock Hazard

Dell Inc. is recalling approximately 28,000 power adapters for notebook computers because using incorrect power cords can pose a shock hazard. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (shock hazard) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Dell Inc. of Round Rock, Texas, is recalling approximately 28,000 power adapters for notebook computers. The adapters were sold as an option for specific Dell Latitude and Inspiron models, including the Latitude D400, D500, D505, D600, D800, X300, and Inspiron 300M, 500M, 510M, 600M, I8500, and I8600. The adapters are identified by the text "Dell" and "Dell P/N W1451" printed on top. The products were manufactured in China and sold via Dell's website, mail order catalogs, and phone orders from December 2003 through May 2004 for between $90 and $110.

The recall was initiated because using power cords not intended for these specific adapters can pose a shock hazard. Dell has not reported any injuries or illnesses associated with the use of these products.

Consumers should stop using the recalled adapters immediately and only use the power cables intended for these specific units. Dell is providing free retrofit kits that prevent incorrect cables from being connected to the adapters. To order a kit, consumers can call Dell toll-free at (877) 293-1197 between 9:00 a.m. and 6:00 p.m. CT Monday through Friday, write to Dell Inc. at RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682, or visit www.support.dell.com.

The recalled product

Product
Dell power adapters for notebook computers
Manufacturer
Dell Inc., of Round Rock, Texas
Category
Consumer Product — Computer Accessories
Hazard
Affected units
28,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same manufacturer · Dell Inc., of Round Rock, Texas

See all →

Same hazard · shock hazard

See all →