The Recall Desk
HighCPSC·05004·Announced 2004-10-08

Dell Recalls AC Adapters for Notebook Computers Due to Overheating Risk

Dell is recalling approximately 990,000 AC adapters for notebook computers because they can overheat, posing fire and electrical shock hazards.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk of fire and electrical shock, which are significant hazards, but the source explicitly states that no injuries have been reported, fitting the criteria for a High severity score (risk-of-harm products where injury has not yet been reported).

Plain-English summary

Dell Inc. is recalling AC adapters used with specific Latitude, Precision, and Inspiron notebook personal computers. The adapters were manufactured by Delta Electronics Inc. and sold from September 1998 through February 2002. The recalled units have the words "DELL" and specific part numbers (P/N 9364U, P/N 7832D, or P/N 4983D) printed on the back.

The recall was initiated because the adapters can overheat, which poses a risk of fire and electrical shock to consumers. Dell has received seven reports of adapters overheating, but no injuries have been reported. The adapters were sold with computers for approximately $1,500 to $3,200, or separately for $30 to $70.

Consumers should contact Dell to determine if their specific adapter is included in the recall, as not all adapters listed in the product description are affected. Dell will provide a free replacement adapter to consumers with recalled units. Consumers can call Dell at (877)-293-1197 or visit www.delladapterprogram.com for more information.

The recalled product

Product
AC adapters used with notebook personal computers
Manufacturer
Delta Electronics Inc., of Taipei, Taiwan
Category
Consumer Product — Electronics Accessories
Hazard
Affected units
990,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same manufacturer · Delta Electronics Inc., of Taipei, Taiwan

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Same hazard · fire

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