The Recall Desk
SevereCPSC·02002·Announced 2001-10-04

Compaq Notebook Computer AC Adapters Recalled for Fire Hazard

Compaq is recalling over 1.4 million AC adapters for notebook computers because they can overheat and cause fires. No injuries were reported.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with five reported fire incidents, which meets the rubric criteria for 'Severe' (score 4) due to significant property-damage reports, despite no injuries being reported.

Plain-English summary

Compaq Computer Corp. is recalling AC adapters used with certain Compaq notebook computers. The recall involves adapters with model series numbers "PPP003SD," "PPP003," and "PP2012." More than 1.4 million units were sold individually or with specific notebook models, including the Armada M300, Armada 3500, and Prosignia 170, between September 1998 and July 2001.

The AC adapters can overheat, posing a fire hazard. Compaq has received five reports of fire that were contained to the cases of the AC adapters. No injuries were reported in connection with these incidents.

Consumers should stop using the recalled AC adapter immediately and contact Compaq to order a free replacement. For more information, call Compaq at (888) 302-7689 between 7 a.m. and 7 p.m. CT Monday through Friday, or visit www.compaq.com.

The recalled product

Product
AC adapters used with certain Compaq notebook computers

Distribution

Distributed nationwide across the United States.