The Recall Desk
HighCPSC·06056·Announced 2005-12-16

Dell Recalls Notebook Computer Batteries Due to Fire Risk

Dell is recalling approximately 22,000 notebook computer batteries sold in the U.S. because they can overheat and pose a fire risk. Consumers should stop using affected batteries and contact Dell for a free replacement.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a fire risk with reported property damage but no reported injuries, fitting the rubric criterion for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Dell Inc. is recalling approximately 22,000 notebook computer batteries sold in the United States. The recalled batteries were sold with specific Dell notebook computers, including Latitude, Inspiron, and Precision models, as well as individually through Dell's website and catalogs between October 5, 2004, and October 13, 2005. The batteries are stamped with "Dell" and either "Made in Japan" or "Made in China," and feature a white sticker with an identification number.

The recall is being conducted because the batteries can overheat, which poses a fire risk. Dell has received three reports of batteries overheating, resulting in damage to a tabletop, a desktop, and minor damage to personal effects. No injuries have been reported in connection with these incidents.

Consumers should immediately stop using the battery as a power source for their notebook computer. To determine if their battery is part of the recall, customers should contact Dell toll-free at (866) 342-0011, visit www.dellbatteryprogram.com, or write to Dell Inc. in Austin, Texas. Dell will provide a free replacement battery for affected units.

The recalled product

Product
Dell Notebook Computer Batteries
Affected units
22,000

Distribution

Distributed nationwide across the United States.

Same manufacturer · Dell Inc., of Round Rock, Texas

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