The Recall Desk
HighCPSC·97183·Announced 1997-09-03

Digital Equipment Recalls HiNote Notebook Computer AC Adapters

Digital Equipment Corp. is recalling HiNote VP 500 series AC adapters because connector pins can break off, posing a shock hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electrocution/electric shock) where injury has not yet been reported, fitting the criteria for a High severity score.

Plain-English summary

Digital Equipment Corp. is voluntarily recalling AC adapters used with its HiNote VP 500 series notebook computers in cooperation with the U.S. Consumer Product Safety Commission (CPSC). Approximately 20,000 of these adapters were sold in the United States. The hazard involves the connector contact pins, which can break off from the adapter and remain in the power cord, creating a shock hazard.

The affected adapters are gray, measure 4 inches long by 2.25 inches wide, and have a 4-foot power cord attached. They can be identified by part numbers 30-47941-01 Rev. A01 or 30-47941 Rev. B01 on the bar code label. These adapters were sold with the HiNote VP 500 series computers or separately by Digital or its commercial dealers from September 1996 through August 1997. The notebook computers themselves are not included in this recall.

CPSC and Digital Equipment Corp. are not aware of any injuries involving these adapters, though Digital is aware of eight incidents where a pin broke off inside the power cord. Consumers should stop using these AC adapters immediately and contact Compaq at 800-225-5385 to receive a free replacement adapter and instructions for safe use.

The recalled product

Product
AC Adapters Recalled by Digital Equipment
Manufacturer
Digital Equipment
Category
Consumer Product — Computer Accessories
Hazard

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · electric shock

See all →