The Recall Desk
HighCPSC·96010·Announced 1995-10-27

Panasonic Recalls KX-P6100 and KX-P6500 Laser Printers for Electrical Shock Risk

Panasonic is inspecting approximately 3,000 laser printers that may pose an electrical shock hazard if not properly grounded.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electrical shock) where injury has not yet been reported, which corresponds to a High severity score of 3 according to the rubric.

Plain-English summary

Matsushita Electric Corporation of America, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), is announcing a voluntary program to inspect approximately 3,000 Panasonic brand laser printers. The affected models are the KX-P6100 and KX-P6500, which were sold nationwide from April through October 1995 for between $400 and $500. These printers may have been incorrectly assembled and, if not properly grounded, may pose an electrical shock hazard.

Panasonic has not received any reports of complaints or incidents related to this potential defect. No other Panasonic printer models or products are involved in this recall. Printers that have passed inspection and do not have this defect have a colored dot on the underside of the printer and on the box in which they are packed.

Owners of Panasonic KX-P6100 or KX-P6500 model printers should call (800) 328-6394 to schedule a free inspection by trained service personnel. If the printer is defective, Panasonic will arrange to have the printer replaced, at no charge to the consumer, with a printer that has been fully examined to meet specifications. Panasonic will also give consumers who have their printers inspected a free toner cartridge.

The recalled product

Product
CPSC, Matsushita Electric Corporation Of America Announce Panasonic Computer Printer Recall
Manufacturer
Panasonic
Category
Consumer Product — Computer Equipment
Hazard

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · electrical shock

See all →