The Recall Desk
SevereCPSC·03519·Announced 2003-01-29

Xerox, Hitachi, and GCC Laser Printers Recalled for Fire Hazard

CPSC recalls about 17,000 Xerox, Hitachi, and GCC network laser printers because arcing can cause the fuser assembly to overheat, posing a fire hazard.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with reports of property damage, which aligns with the rubric criterion for 'significant injury/property-damage reports' under the Severe category.

Plain-English summary

The U.S. Consumer Product Safety Commission (CPSC) is recalling approximately 17,000 network laser printers manufactured by Xerox, Hitachi, and GCC. The recall covers specific models sold nationwide between January 1995 and September 1998. The affected units include the Xerox Engineering Systems Model 8808; Hitachi Printing Solutions America Models Typhoon 8 and Typhoon 16; and GCC Technologies Models Elite XL408, Elite XL608, Elite XL608LC, Elite XL808, Elite XL1208, Elite XL1208 PM, and Elite XL616.

The recall is due to a fire hazard. Arcing may cause the fuser assembly to overheat. There have been three reports of overheating that caused minor property damage. No injuries have been reported.

Users should switch off the printer power when unattended and ensure that the "power save" mode is enabled. Consumers should contact their commercial distributor for information on obtaining a free retrofit. Xerox Engineering Systems can be reached at (800) 240-5816, Hitachi Printing Solutions America at (800) 240-5497, and GCC Technologies at (800) 422-7777.

The recalled product

Product
Xerox, Hitachi, and GCC brand laser printers
Category
Consumer Product — Office Equipment
Hazard
Affected units
17,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fire

See all →