The Recall Desk
SevereCPSC·17056·Announced 2016-12-20

Zebra Thermal Printer Power Supply Units Recalled for Fire Hazard

Zebra Technologies is recalling approximately 166,000 power supply units for thermal printers due to a fire hazard caused by overheating and corrosion.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with three reported incidents of overheating or fire, including property damage, which meets the criteria for a Severe rating (significant injury/property-damage reports).

Plain-English summary

Zebra Technologies is recalling approximately 166,000 power supply units used with specific models of Zebra brand thermal industrial printers. These units, manufactured by FSP Group of Taiwan, were sold as aftermarket kits or included with printers between July 2010 and June 2012. The affected printer models include the G-Series, GT Series, ZP455, HC100, P1XX Series, and ZXP3.

The recall is due to a fire hazard. The power supply units can degrade and corrode over time when exposed to moisture, leading to overheating. Zebra has received three reports of the units overheating or catching fire, including one instance where a fire spread from the connector to the printer, damaging the printer and surrounding workspace. No injuries have been reported.

Printer owners should immediately stop using the recalled power supply units. Consumers can contact Zebra at 800-658-3795, email [email protected], or visit www.zebra.com to request a free replacement power supply.

The recalled product

Product
Power supply units for Zebra brand thermal printers
Manufacturer
FSP Group, of Taiwan
Category
Consumer Product — Electronics
Hazard
Affected units
166,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same manufacturer · FSP Group, of Taiwan

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Same hazard · fire

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