The Recall Desk
SevereCPSC·18186·Announced 2018-08-02

Zebra Thermal Printer Power Supply Units Recalled for Fire Hazard

Zebra Technologies is expanding a recall of power supply units for thermal printers due to a fire hazard. The units can overheat and catch fire when exposed to moisture.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with 30 reported incidents of overheating or fire, including property damage, which aligns with the rubric criterion for 'significant injury/property-damage reports' under the Severe (4) classification.

Plain-English summary

Zebra Technologies Corp. is expanding a recall of power supply units for Zebra brand thermal printers. The recall involves units manufactured by FSP Group between October 1, 2006, and December 31, 2012. These power supplies serve as the power source for various models of Zebra industrial printers used to make bar codes and commercial labels. The expansion adds approximately 1,370,000 units to the recall, which was originally announced in December 2016.

The power supply units can degrade and corrode over time when exposed to moisture, leading to overheating and posing a fire hazard. The firm has received 30 reports of the units overheating or catching fire, including one incident where a fire spread from the connector to the printer, damaging the printer and the surrounding workspace. No injuries have been reported.

The affected power supply units were sold from October 2006 through June 2013 to businesses, hospitals, and end-users. They were sold directly by Zebra, through distributors and resellers, or included with the sale of specific printer models. Prices ranged from $340 to $2,000 when sold with printers and about $130 as an aftermarket accessory. Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement.

The recalled product

Product
Power supply units for Zebra brand thermal printers
Manufacturer
FSP Group, of Taiwan
Category
Consumer Product — Electronics
Hazard
Affected units
1,370,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same manufacturer · FSP Group, of Taiwan

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Same hazard · fire

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