HP Recalls Fax 1010 and 1010xi Machines Due to Fire Hazard

Plain-English summary

Hewlett-Packard Co. is recalling HP Fax 1010 and HP Fax 1010xi machines due to a fire hazard. The recall involves approximately 367,000 units sold in the United States and an additional 84,000 units sold outside the U.S. These fax machines were manufactured from November 2002 through September 2004 and sold at electronic, computer, and camera stores nationwide, as well as web retailers, for between $130 and $150.

An internal electrical component failure can cause the product to overheat, posing a risk of burn or fire. Hewlett-Packard has received three reports of overheating, including two in the U.S. that resulted in minor property damage. No injuries have been reported.

Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate. For additional information, consumers can contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit HP's website at www.hp.com.

The recalled product

Product

HP Fax 1010 and 1010xi Machines

Manufacturer

Hewlett-Packard Co., of Palo Alto, Calif.

Category

Consumer Product — Office Equipment

Hazard

• fire
• burn-injury

Affected units

367,000

Distribution

Related recalls