HP Recalls Lithium-Ion Notebook Computer Batteries Due to Fire Hazard

Plain-English summary

Hewlett-Packard Co. is recalling approximately 70,000 lithium-ion rechargeable batteries used in various HP and Compaq notebook computers. The recalled batteries can overheat, posing a fire and burn hazard to consumers. The firm and the U.S. Consumer Product Safety Commission (CPSC) are aware of two reports of batteries that overheated and ruptured, resulting in flames or fire that caused minor property damage. No injuries have been reported.

The affected batteries were sold in computer and electronics stores nationwide, as well as on hp.com and hpshopping.com, from August 2007 through March 2008. The batteries were sold as part of notebook computers for between $500 and $3,000, or separately for between $100 and $160. Models that may contain a recalled battery include specific HP Pavilion, HP Compaq, and Compaq Presario series, as well as HP G6000 and G7000 series. The notebook model is located at the top of the service label on the bottom of the notebook. Consumers can identify recalled batteries by checking for specific bar code labels on the battery pack.

Consumers should immediately remove the recalled battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery, consumers may use the AC adapter to power the computer until a replacement battery arrives. For additional information, consumers can visit the HP Battery Replacement Program website or call the provided customer service number.

The recalled product

Product

Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers

Manufacturer

Hewlett-Packard Co., of Palo Alto, Calif.

Category

Consumer Product — Lithium-Ion Batteries

Hazard

• fire
• burn-injury

Affected units

70,000

Distribution

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