The Recall Desk
SevereCPSC·16202·Announced 2016-06-23

HP Recalls Lithium-Ion Batteries for Notebook Computers Due to Fire Risk

HP is recalling approximately 41,000 lithium-ion batteries for HP and Compaq notebook computers because they can overheat, posing fire and burn hazards.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a risk of fire and burn hazards with reported property damage, which aligns with the rubric criteria for 'Severe' severity (significant injury/property-damage reports).

Plain-English summary

HP Inc. is recalling approximately 41,000 lithium-ion batteries used in HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The recall involves black batteries measuring about 8 inches long, 2 inches wide, and 1 inch high, which contain Panasonic cells. The specific batteries in this recall have barcodes 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL, or 6EBVA printed on the back.

The batteries are being recalled because they can overheat, posing fire and burn hazards. HP has received seven reports of battery packs overheating, melting, or charring, including four reports of property damage totaling about $4,000. No injuries have been reported.

The batteries were sold with notebook computers for between $300 and $1,700, or separately for between $50 and $90, from March 2013 through August 2015. They were available at Best Buy, Wal-Mart, Staples, authorized dealers nationwide, and online at www.hp.com. Consumers should immediately stop using the recalled batteries, remove them from their computers, and contact HP for a free replacement battery.

The recalled product

Product
HP lithium-ion batteries
Affected units
41,000

Distribution

Distributed nationwide across the United States.