The Recall Desk
Our severity:HighCPSC·08052·Announced 2007-10-30

Oki Data C9600 Digital Color Printers Recalled for Electrical Shock Risk

Oki Data Americas is recalling C9600 Series Digital Color Printers due to an internal electrical problem that could cause electrical shock to consumers.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk of electrical shock, which is a risk-of-harm product hazard, but the source explicitly states that no injuries have been reported, meeting the criteria for a High severity score.

Plain-English summary

Oki Data Americas is recalling approximately 400 C9600 Series Digital Color Printers manufactured by Oki Data Corporation of Japan. The recall is due to an internal electrical problem that could result in electrical shock to consumers. No injuries have been reported.

The affected printers are beige, measure 27 inches wide, 25 inches deep, and 20 inches high, and feature "Oki Printing Solutions" and model "C9600" printed on the front. The serial number is located on the back left side of the unit. The recall includes serial numbers AA56002655A0 through AA56002804A0, AA58001468A0 through AA58001617A0, and AA58002702A0 through AA58002801A0.

These printers were sold nationwide through Authorized OKI Printing Solutions Dealers and Solution Providers from August 2005 through September 2007 for about $3,500. Consumers should immediately stop using the recalled printer, do not touch the printer or attempt to turn it off, and unplug the printer immediately by pulling the plug from the wall socket. Consumers should unplug the printer before locating the serial number on the back of the unit and contact the firm for a free inspection and repair.

The recalled product

Product
C9600 Series Digital Color Printers
Affected units
400

Distribution

Distributed nationwide across the United States.

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