The Recall Desk
HighCPSC·04143·Announced 2004-05-26

Oki Data Recalls Fax Machines Due to Potential Shock Hazard

Oki Data is recalling specific fax machine models because a mechanical malfunction could pose a shock hazard to users. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (shock hazard) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Oki Data Americas Inc. is recalling approximately 1,000 OKIFAX 5780, 5980, 5980DL, and Konica 9880 facsimile machines. The recall is being conducted because the machines may incur a mechanical malfunction that poses a shock hazard to users. Oki Data has not received any reports of incidents or injuries, and the recall is intended to prevent the possibility of injury.

The affected units were sold between October 2003 and February 2004 by Oki Data independent dealers and Konica Business Technologies U.S.A. Inc. for between $2,800 and $4,000. The recalled machines have serial numbers beginning with 3110A, 311A, 312A, 401A, and 402A. The model number is located on the top right-hand side of the front of the unit, and the serial number is found on the back of the unit, bottom of the case, centered on the black and white bar code label.

Consumers should stop using the fax machines immediately and unplug the unit. They should contact Oki Data toll-free at (877) 654-6364 or visit www.okidata.com for more information regarding a free repair.

The recalled product

Product
OKIFAX® 5780, 5980, 5980DL and Konica 9880 Facsimile machines (Fax machines)
Manufacturer
Oki Data Americas Inc., of Mt. Laurel, N.J.
Category
Consumer Product — Office Equipment
Hazard
Affected units
1,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · shock hazard

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