The Recall Desk
HighNHTSA·24V839000·Announced 2024-07-11

[pending] 2023 GMC SAVANA

Pending LLM rewrite. Source: NHTSA 24V839000.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Pending LLM scoring against the rubric.

Plain-English summary

General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.

Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.

Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

The recalled product

Product
2023 GMC SAVANA
Brand
GMC
Manufacturer
General Motors, LLC
Category
Vehicle — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Affected units
77,824

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SAVANA
  • EXPRESS

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · GMC

Same category