The Recall Desk
Our severity:SevereNHTSA·24V330000·Announced 2024-05-10

Lincoln Corsair transmission control software defect causes unexpected neutral shift

Ford is recalling 2021-2022 Lincoln Corsair vehicles due to a hybrid powertrain control module software defect that may cause the transmission to shift into neutral unexpectedly, resulting in loss of drive power and increased crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This recall involves a confirmed structural vehicle control defect affecting the transmission system. The defect causes the vehicle to shift into neutral unexpectedly, resulting in loss of drive power, which directly increases the risk of a crash while driving. This is a critical safety system malfunction affecting 9,312 vehicles.

Plain-English summary

Ford Motor Company is recalling 2021-2022 Lincoln Corsair vehicles, along with certain 2020-2022 Ford Escape and 2022-2024 Ford Maverick vehicles. The recall is due to a defect in the Hybrid Powertrain Control Module (HPCM) software. The software may cause the vehicle's transmission to shift into neutral unexpectedly while driving, resulting in a loss of drive power.

A loss of drive power while driving significantly increases the risk of a crash. This defect poses a safety risk to vehicle occupants and others on the road.

Owners of affected vehicles should contact Ford customer service at 1-866-436-7332 to schedule an appointment. Dealers will update the HPCM software free of charge. Owner notification letters were mailed on May 22, 2024. For additional information, owners can contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

The recalled product

Product
FORD, LINCOLN MAVERICK, ESCAPE, CORSAIR
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Automatic Transmission
Hazard
Affected units
9,312

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • MAVERICK
  • ESCAPE
  • CORSAIR

Distribution

Distributed nationwide across the United States.

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