2024 Hyundai Santa Fe Transmission Control Software Error Causes Roll-Away Risk
Hyundai is recalling 2024 Santa Fe vehicles due to a transmission control unit software error that may cause vehicles in PARK to roll away, increasing crash and injury risk. Hyundai will release an over-the-air software update and dealers will inspect and replace the transmission as needed.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: This is a structural vehicle transmission control defect with significant safety implications. A software error causing unintended vehicle roll-away from PARK increases the risk of crashes and injuries. Although no injuries have been reported, the defect poses an inherent serious safety hazard.
Plain-English summary
Hyundai Motor America is recalling certain 2024 Santa Fe vehicles with a software error in the transmission control unit. The defect may result in the vehicle rolling away when the vehicle is in PARK, increasing the risk of a crash or injury.
Affected owners should use the emergency parking brake after parking their vehicles until the recall remedy is available. Hyundai will release an over-the-air (OTA) software update for the transmission control unit. In addition, dealers will inspect and replace the dual clutch transmission as necessary. All repairs will be performed free of charge.
Owner notification letters were mailed beginning August 26, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). More information is available at www.nhtsa.gov.
The recalled product
- Product
- HYUNDAI SANTA FE
- Brand
- HYUNDAI
- Manufacturer
- Hyundai Motor America
- Affected units
- 12,349
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- SANTA FE
Distribution
Distributed nationwide across the United States.
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