The Recall Desk
HighNHTSA·24V246000·Announced 2024-02-04

2024 Hyundai Santa Fe rearview camera obstruction recall

The rearview camera image may be obstructed by a trailer parking assist message, reducing rearward visibility and increasing crash risk. An over-the-air software update will fix the issue.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This defect increases crash risk by obstructing rear visibility, meeting the criteria for a High severity recall. However, no crashes or injuries have been reported, preventing a higher classification.

Plain-English summary

Hyundai Motor America is recalling certain 2024 Hyundai Santa Fe vehicles due to a rear visibility defect. The rearview camera image may be obstructed by a trailer parking assist message, which impairs the camera display and reduces visibility when backing up.

This defect causes the vehicle to fail to comply with Federal Motor Vehicle Safety Standard No. 111, which requires adequate rear visibility. The obstruction increases the risk of a crash or injury when backing the vehicle.

Approximately 18,206 vehicles are affected. Hyundai will release an over-the-air (OTA) software update to fix the issue. Owner notification letters were mailed beginning May 31, 2024. Affected owners can contact Hyundai customer service at 1-855-371-9460 (Hyundai recall #258) or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or visit www.nhtsa.gov.

The recalled product

Product
2024 HYUNDAI SANTA FE
Brand
HYUNDAI
Manufacturer
Hyundai Motor America
Category
Vehicle — Rear Visibility System
Hazard
  • rear-visibility-obstruction
  • camera-obstruction
  • crash-risk
Affected units
18,206

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SANTA FE

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · HYUNDAI

Same category