The Recall Desk
HighNHTSA·20V440000·Announced 2020-07-28

Honda Pilot Rearview Camera Software Defect Increases Crash Risk

Honda is recalling certain 2019-2021 Pilot vehicles due to faulty software that may prevent the rearview camera from displaying properly. This increases the risk of crashes since drivers cannot see behind the vehicle.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall involves a risk-of-harm safety system (rearview camera display) with no reported injuries or incidents. While the software defect affects a safety-critical system required by federal motor vehicle safety standards, the hazard is theoretical rather than confirmed. Per the rubric, when no injuries have been reported and the hazard is theoretical, the maximum score is 3 (High).

Plain-English summary

Honda is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey, and 2019-2020 Passport vehicles with central network software programming errors. The faulty software may cause the rearview camera display to delay or become inoperative, preventing drivers from seeing the area behind their vehicles. This violates Federal Motor Vehicle Safety Standard (FMVSS) 111, which requires functional rearview visibility.

A non-functional or delayed rearview camera display reduces the driver's view of what is behind the vehicle, potentially increasing the risk of crashes or collisions.

Approximately 499,344 vehicles are affected by this recall. Honda will notify owners that updated software is available. Owners can download and install the update for free by following mailed instructions or visit a Honda dealer to have the software update performed at no charge. The recall began September 23, 2020. For more information, owners may contact Honda customer service at 1-888-234-2138 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
HONDA ODYSSEY, PILOT, PASSPORT
Brand
HONDA
Manufacturer
Honda (American Honda Motor Co.)
Category
Vehicle — Electrical System / Software
Hazard
Affected units
499,344

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • ODYSSEY
  • PILOT
  • PASSPORT

Distribution

Distributed nationwide across the United States.

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