The Recall Desk
HighNHTSA·23V610000·Announced 2023-08-31

Kia 2022–2023 Sorento Hybrid rearview camera mounting clips may break

Kia is recalling certain 2022–2023 Sorento, Sorento Hybrid, and Sorento PHEV vehicles because the rearview camera mounting clips may break, preventing the camera image from displaying properly and reducing rear visibility.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a structural vehicle defect affecting a safety-critical system (rear visibility). The source states the defect "can reduce the driver's rear view, increasing the risk of a crash," indicating a risk-of-harm product; however, no injuries or crashes are reported in the source text, warranting a score of 3 per the rubric.

Plain-English summary

Kia America, Inc. is recalling certain 2022–2023 Kia Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. These vehicles fail to comply with Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash. Approximately 144,979 vehicles are potentially affected across model years 2022 and 2023.

Owners should contact Kia customer service at 1-800-333-4542 to schedule an inspection and replacement. Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov. Kia's reference number for this recall is SC280.

The recalled product

Product
KIA SORENTO HYBRID, SORENTO, SORENTO PHEV
Brand
KIA
Manufacturer
Kia America, Inc.
Category
Vehicle — Rear visibility system
Hazard
Affected units
144,979

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • SORENTO HYBRID
  • SORENTO
  • SORENTO PHEV

Distribution

Distributed nationwide across the United States.

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