The Recall Desk
Our severity:SevereNHTSA·25V169000·Announced 2025-03-14

Ford Recalls 2021 F-150s for Transmission Software Update

Ford is recalling 2021 F-150 vehicles previously repaired under recall 22V-188 because a software error may cause the transmission to unexpectedly shift into neutral, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (transmission shifting to neutral) that causes loss of drive power and explicitly increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Ford Motor Company is recalling certain 2021 F-150 vehicles that were previously repaired incorrectly under recall number 22V-188. The recall addresses a defect in the Powertrain Control Module (PCM) software where the Diagnostic Trouble Code (DTC) for low transmission fluid pressure may falsely activate. This malfunction can cause the transmission to unexpectedly shift into neutral while driving.

An unexpected shift into neutral results in a loss of drive power, which increases the risk of a crash. The affected vehicles are 2021 model year Ford F-150s.

Dealers will update the Powertrain Control Module (PCM) software free of charge to correct the issue. Owner notification letters were mailed on April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332 for more information. Ford's number for this recall is 25S24. Owners may also contact the NHTSA Vehicle Safety Hotline at 888-327-4236.

The recalled product

Product
FORD F-150
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Pickup Truck
Hazard
Affected units
567

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • F-150

Distribution

Distributed nationwide across the United States.

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